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Having trouble viewing the drop-in chat?

Discussion in 'About This Site' started by Forest, Jan 24, 2015.

  1. Forest

    Forest Beloved Grand Eagle

    Hi everyone.

    Every Saturday, from 3-4, Eastern Time, we have a "drop-in chat" in which people can interact with other TMSers in an internet-style chat room. It's very positive and people who like more of a back-and-forth seem to really find it helpful.

    Recently, I've switched this site over to a new computer because the old computer wasn't powerful enough and was periodically breaking under the load of our site. This was a huge project and involved changing a number of software products.

    One product that changed was the software we use on our chat room. Because of this, if you've ever visited our chat room before, if you want to visit the chat room again again, you may have do a very simple workaround.

    To do the workaround, you just press a couple keys on your keyboard while you are looking at the chat room.

    Here are the keys to press:
    Windows: ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5​

    Press those keys after clicking on the following link:
    http://www.tmswiki.org/chat/

    If you see something vaguely like the following anywhere on the page, then you are seeing the new chat room and you are all set:

    upload_2015-1-24_18-13-19.png

    Likewise, if you don't want to visit the drop-in chat, you can completely ignore this message (but do check out the chat room; it's great if you want an immediate back and forth conversation about TMS).

    Technical note: this is something that we can't fix on our computer because the problem actually lies in computers of some of our visitors. Specifically, some people appear to have an out of date version of the page in their browser cache. By pressing the above keys, they download the new version of the page from our server. This is called a "forced refresh" of your browser cache. To read more about this, click here.
     
    Last edited: Jan 24, 2015

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